To create tickets on laptop or desktop
- Go to: maintenance.srvusd.net
- Login with your SRVUSD District credentials.
- (Users outside the SRVUSD Active Directory, will need to register with their information)
- Once signed in, this will bring you to the work order systems “Dashboard”.
- To create a ticket, click on the “+New” button in the top right corner.
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- Once you click on the “+New” button this will drop down a menu.
- Under “Tickets”, click on: “Incident”
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- Once you have clicked on “Incident”, this will bring you to the “Submit a Ticket” page.
- From here, you will fill out everything that has a red asterisk (*)
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- Once you have filled out all the necessary and required information, click on the “Save” button to enter in your maintenance work order request.
- This will send the work order request to your sites designated work order approver.
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o **NOTE: You MUST fill out anything that has an asterisk next to it, if you do not, the system will not let you enter in the work order request**